SCENT OF THE MONTH

MIAMI SERENITY 30% OFF

USE CODE: MIA30 AT CHECKOUT

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we can help.

Question about scenting your space, picking a fragrance, or an existing order? Drop us a line - we read every email and reply within one business day.

1:1
Direct human support
1 day
Typical reply time
FL
Based in Lake Park
Send us a message

Write to the Nēbu team.

Replies come from a real person on our Florida team - usually within one business day, Monday-Friday.

Before you write

Most answers live here.

Save yourself a reply - our policy pages cover almost every common question.

FAQs

36 answers across diffuser tech, fragrance safety, app setup and daily use.

Shipping

Rates, transit times, and how we ship from Lake Park, Florida.

Returns

Our 180-day return policy - what's covered and how to start a return.

Warranty

180-day warranty on every diffuser, with $0 parts & repair.

Prefer email?

Write to us directly - we'll route it to the right person on our team.

hello@nebuluxury.com